An LMS supports a variety of internal as well as external corporate use cases, including:
Employee development & retention
Organizationsacross industries use an LMS to train and upskill their employees. Within an LMS, training courses can easily be assigned to employees based on their job responsibilities, interests, experience, strengths, and weaknesses. You can easily ensure that they are being informed about product changes and are up-to-date on regulatory compliance, and more. For instance, you want to deliver compliance training to your employees; with the help of enterprise LMS, you can easily eliminate business disruptions associated with traditional training because now your employees will be able to access all the training materials on their mobile devices at their convenience. Moreover, enterprises can reduce their employee training costs in contrast with traditional classroom training. Administrators with the help of LMS can now deep dive into their training metrics to analyze its performance, course completion rates, effectiveness, and more with pre-built reports and reporting tools.
A Learning Management System can be deployed effectively to support, simplify, and automate new hire onboarding for multiple departments across the globe via eLearning training programs. The key point here is that face-to-face training and onboarding for each new employee can be very time-consuming and costly. This is especially true if the organization is large with a high turnover rate. This is why most organizations utilize an LMS to shift onboarding training or at least a portion of this, online. New employees may struggle to remember the specifics of an organization’s history or compliance policies. However, with an effective online employee onboarding program delivered via an LMS, the recruits have access to all important information when they need it the most. You can also educate your new employees on the organization’s employee code of conduct, harassment policies, privacy guidelines, and more all via a one-stop center.
Customer & Partner training
An LMS can also be deployed to train an organization’s channels partners (e.g., resellers). You can easily educate them on how best to market, sell, and support your products. This is an excellent way to improve your reseller programs and provide more value to your partners. For instance, if you are an agency that helps enterprises develop their employees’ technical skills, you can simply create a course in your LMS and share it with your clients. Another common LMS use case for enterprises is to provide training to their customers. This is especially common for software and technology companies where ongoing customer training provides more value to their customers and enables them to use their products easily. Whether you have sales professionals that need to go to market immediately or have access to just-in-time training, or a network of partners who require product training, an LMS makes the delivery, management, monitoring, and reporting of all this via an Extended Enterprise LMS.
Most organizations want a deal to be “closed or won”. An LMS is essential to enable sales at scale by preparing sales professionals with the right knowledge they need, whether it’s about new products and services, new selling techniques, industry changes, or compliance. The system enables you to provide just-in-time training immediately following the new product releases. A Learning Management System also speeds up employee onboarding so that new hires can start selling immediately and help in retaining your top talent.
With the help of an LMS, you can easily keep your employees updated with compliance regulations. With a learning platform, you can easily add new compliance standards to your online training in just a few clicks. Moreover, an LMS facilitates monitoring to ensure employees receive required training and what areas they need to improve. This is especially useful in the BFSI, Healthcare, or manufacturing industries.