Frequently Asked Questions

Have questions about KloudLearn? read some of our most common FAQ’s

A learning management system or an LMS is an application software that enables you to administer, track, report, automate, and deliver training content or other learning and development programs to your employees.

Read our guide about What is an LMS for more information.


The LXP or Learning Experience Platform is an eLearning and collaborative platform developed for creating personalized and engaging learning experiences for your learners. With LXP, you can combine learning contents from multiple sources and support delivering them with Artificial Intelligence’s support across digital touchpoints.


We are headquartered in Silicon Valley, California, and have sales and support operations globally.

Click here to learn more


Kloudlearn LMS can be used in a wide range of industries that need to offer some sort of training. These include Banking, Manufacturing, Finance, Healthcare, Knowledge Services, and more.


The LMS usually includes setup and configuration of the KloudLearn LMS - Training migration of your existing content to the new environment and required integrations. We also have a Content Library where you can access interactive training courses for no additional cost.


Yes, Many organizations have content that needs to be brought onto Kloudlearn LMS. That is why Kloudlearn is SCORM 1.2 and SCORM 2004 compatible. You can easily access SCORM courses by importing from third-party content libraries. Furthermore, training content from other SCORM-compliant LMS solutions can be effortlessly migrated into KloudLearn LMS.

Click here for more information.


KloudLearn fully integrates with Zoom to allow learners access to online meetings through their learning platform. KloudLearn's Zoom integration lets administrators easily set up meetings in KloudLearn, so when a learner clicks on a button in KloudLearn, it takes them to their virtual Zoom meeting.

Click here for more information.


Kloudlearn has a set of pre-built reports and analytics tools that help you track and measure the impact of your training program. You can quickly gain actionable insights by analyzing training performance at the course level and individual learner level. KloudLearn’s inbuilt reporting functionality can help Learning and Development professionals convert their LMS raw data into meaningful and actionable insights to craft effective enterprise training strategies. You can also get access to the learning data for your reporting and dashboard tools. The canned reporting encompasses reports of the learning patterns for better understanding the learner activity, learning patterns, training content quality, and a comprehensive learner progress report.

Click here for more information.


Yes. You can import SCORM and xAPI or Tincan files and automatically create Training Courses from existing PDF or PPT files.


No, there is no need for an external content authoring tool. Kloudlearn comes with a built-in content authoring tool that helps you create interactive training courses with ease. With KloudLearn LMS, you can create rich training content containing high-quality images, videos, and much more. You can customize your training content by leveraging multimedia elements to cater to unique learning styles like microlearning, scenario-based learning, and much more.


Yes. KloudLearn supports Single-Sign-On (SSO) authentication via SAML 2.0 and Okta. KloudLearn’s SSO feature simplifies the entire process of logging in to applications and accessing Training Courses. Your learners can switch between different IT Platforms and portals seamlessly and access their training content consistently. This helps provide learners with an intuitive user experience while improving organization-wide security.

Click here for more information.


Absolutely. You can reward your employees by enabling them to earn badges, certificates and showcase them on their profiles. Badges and Certificates can be achieved by completing training courses or attending events. You can give feedback, track learner progress, and enhance learner participation by awarding points for completing training courses and other online training activities. KloudLearn LMS also enables you to create custom certificates with ease and award them to learners to complete courses, compliance scenarios & more.


Yes. KloudLearn LMS enables you to quiz and assess your learner’s performance qualitatively and quantitatively, leveraging various question formats.
KloudLearn supports multiple types of questions – MCQs, Video Response Questions, and Text Questions, and more.
KloudLearn’s powerful quiz creation tool assists the administrator in creating the assessments quickly.


Yes. We support live instructor-led training and webinar-based training with our Virtual Instructor-Led training module. Kloudlearn training event management comes with flexible enrollment management, calendar integrations and integrates with popular web conferencing tools like Zoom to host webinars and online training events. Kloudlearn supports email and system notifications for event communication (registration, changes, etc.). .


Yes. KloudLearn offers both Android and iOS mobile applications. With KloudLearn’s Mobile app, you can offer your workforce a seamless learning experience by enabling learning on the go. KloudLearn allows your learners to learn what they want at their own pace anytime and anywhere. You can also improve course completion rates by enabling your learners to receive notifications and reminders on their KloudLearn mobile app. You can download the KloudLearn Mobile apps from the App Store and Google Play Store.


KloudLearn’s RBAC - Role-Based Access Control Provide admins with privileges to monitor the access by user role. KloudLearn helps you differentiate between learners, administrators, instructors, and other users based on roles and responsibilities.


Social collaboration is supported in KloudLearn through the activity feed, which is designed to look similar to popular social media. Employees can see the activity of their coworkers, create content, share content, like, and give feedback on content. Furthermore, you can also generate discussion boards around specific training courses, improving learner engagement and overall training participation.


No, you will not be charged for the customizations as we are not developing anything specifically for one customer. Once we incorporate the features, it can be used by other customers as well.


A core part of the KloudLearn LMS is the set of APIs written in it. These plug-and-play APIs will make it easy to integrate KloudLearn LMS with other systems. With every release, we will keep adding more readily available connectors with our customers’ systems for various purposes.


KloudLearn’s ultimate goal is to continuously make our learning management system better and keep it aligned with ever-evolving learning needs. Customer feedback plays a big part in terms of features required in the product, etc. KloudLearn team strives hard to incorporate all customer feedback we receive into our LMS.


KloudLearn offers email support and premium, global 24/7/365 customer support for our clients. Clients can request support or query resolution at any time.


Absolutely. Every KloudLearn customer is brought online with the support of an Onboarding Specialist and receives 24/7 support from our Customer Success team.


KloudLearn can help you get set up to deliver online training in no time. With KloudLearn’s QuickStart Guide, you can have your learning and training program up and running within a few hours.


KloudLearn has been specifically designed to overcome the challenge of creating engaging training courses. With this, you can quickly generate training courses by uploading your existing training material seamlessly. Simply upload your PowerPoint presentations, PDF, Word, Excel, and other related training documents, and KloudLearn will automatically create a training framework around your information. Of course, if you do need assistance, KloudLearn support is only an email away.


KloudLearn is SOC2 certified, which has been provided after evaluating compliance for SOC2 requirements. Additionally, KloudLearn runs most of its infrastructure on Google Cloud. Also, we are provisioned with security infrastructure incorporating best practices of security like data encryption, automated vulnerability checks, access control, RBAC, and much more.

Click here to learn more.


Yes, KloudLearn LMS is fully GDPR compliant.


KloudLearn fully complies with information security standard requirements. KloudLearn LMS is built following security guidelines. KloudLearn has also engaged a third-party auditing company that has evaluated KloudLearn based on the SOC2 criteria, which have been outlined in paragraph 1.26 of the AICPA guide on reporting on Controls at a Service Organization Relevant to Data Integrity, Security, Privacy, or Confidentiality. These guidelines help protect the learning perimeter and client’s data against any cyber-attack or other vulnerabilities.

General Questions


A learning management system or an LMS is an application software that enables you to administer, track, report, automate, and deliver training content or other learning and development programs to your employees.

Read our guide about What is an LMS for more information.


The LXP or Learning Experience Platform is an eLearning and collaborative platform developed for creating personalized and engaging learning experiences for your learners. With LXP, you can combine learning contents from multiple sources and support delivering them with Artificial Intelligence’s support across digital touchpoints.


We are headquartered in Silicon Valley, California, and have sales and support operations globally.

Click here to learn more


Kloudlearn LMS can be used in a wide range of industries that need to offer some sort of training. These include Banking, Manufacturing, Finance, Healthcare, Knowledge Services, and more.


The LMS usually includes setup and configuration of the KloudLearn LMS - Training migration of your existing content to the new environment and required integrations. We also have a Content Library where you can access interactive training courses for no additional cost.

Features


Yes, Many organizations have content that needs to be brought onto Kloudlearn LMS. That is why Kloudlearn is SCORM 1.2 and SCORM 2004 compatible. You can easily access SCORM courses by importing from third-party content libraries. Furthermore, training content from other SCORM-compliant LMS solutions can be effortlessly migrated into KloudLearn LMS.

Click here for more information.


KloudLearn fully integrates with Zoom to allow learners access to online meetings through their learning platform. KloudLearn's Zoom integration lets administrators easily set up meetings in KloudLearn, so when a learner clicks on a button in KloudLearn, it takes them to their virtual Zoom meeting.

Click here for more information.


Kloudlearn has a set of pre-built reports and analytics tools that help you track and measure the impact of your training program. You can quickly gain actionable insights by analyzing training performance at the course level and individual learner level. KloudLearn’s inbuilt reporting functionality can help Learning and Development professionals convert their LMS raw data into meaningful and actionable insights to craft effective enterprise training strategies. You can also get access to the learning data for your reporting and dashboard tools. The canned reporting encompasses reports of the learning patterns for better understanding the learner activity, learning patterns, training content quality, and a comprehensive learner progress report.

Click here for more information.


Yes. You can import SCORM and xAPI or Tincan files and automatically create Training Courses from existing PDF or PPT files.


No, there is no need for an external content authoring tool. Kloudlearn comes with a built-in content authoring tool that helps you create interactive training courses with ease. With KloudLearn LMS, you can create rich training content containing high-quality images, videos, and much more. You can customize your training content by leveraging multimedia elements to cater to unique learning styles like microlearning, scenario-based learning, and much more.


Yes. KloudLearn supports Single-Sign-On (SSO) authentication via SAML 2.0 and Okta. KloudLearn’s SSO feature simplifies the entire process of logging in to applications and accessing Training Courses. Your learners can switch between different IT Platforms and portals seamlessly and access their training content consistently. This helps provide learners with an intuitive user experience while improving organization-wide security.

Click here for more information.


Absolutely. You can reward your employees by enabling them to earn badges, certificates and showcase them on their profiles. Badges and Certificates can be achieved by completing training courses or attending events. You can give feedback, track learner progress, and enhance learner participation by awarding points for completing training courses and other online training activities. KloudLearn LMS also enables you to create custom certificates with ease and award them to learners to complete courses, compliance scenarios & more.


Yes. KloudLearn LMS enables you to quiz and assess your learner’s performance qualitatively and quantitatively, leveraging various question formats.
KloudLearn supports multiple types of questions – MCQs, Video Response Questions, and Text Questions, and more.
KloudLearn’s powerful quiz creation tool assists the administrator in creating the assessments quickly.


Yes. We support live instructor-led training and webinar-based training with our Virtual Instructor-Led training module. Kloudlearn training event management comes with flexible enrollment management, calendar integrations and integrates with popular web conferencing tools like Zoom to host webinars and online training events. Kloudlearn supports email and system notifications for event communication (registration, changes, etc.). .


Yes. KloudLearn offers both Android and iOS mobile applications. With KloudLearn’s Mobile app, you can offer your workforce a seamless learning experience by enabling learning on the go. KloudLearn allows your learners to learn what they want at their own pace anytime and anywhere. You can also improve course completion rates by enabling your learners to receive notifications and reminders on their KloudLearn mobile app. You can download the KloudLearn Mobile apps from the App Store and Google Play Store.


KloudLearn’s RBAC - Role-Based Access Control Provide admins with privileges to monitor the access by user role. KloudLearn helps you differentiate between learners, administrators, instructors, and other users based on roles and responsibilities.


Social collaboration is supported in KloudLearn through the activity feed, which is designed to look similar to popular social media. Employees can see the activity of their coworkers, create content, share content, like, and give feedback on content. Furthermore, you can also generate discussion boards around specific training courses, improving learner engagement and overall training participation.

Customisations and Integrations


No, you will not be charged for the customizations as we are not developing anything specifically for one customer. Once we incorporate the features, it can be used by other customers as well.


A core part of the KloudLearn LMS is the set of APIs written in it. These plug-and-play APIs will make it easy to integrate KloudLearn LMS with other systems. With every release, we will keep adding more readily available connectors with our customers’ systems for various purposes.


KloudLearn’s ultimate goal is to continuously make our learning management system better and keep it aligned with ever-evolving learning needs. Customer feedback plays a big part in terms of features required in the product, etc. KloudLearn team strives hard to incorporate all customer feedback we receive into our LMS.

Administration and Support


KloudLearn offers email support and premium, global 24/7/365 customer support for our clients. Clients can request support or query resolution at any time.


Absolutely. Every KloudLearn customer is brought online with the support of an Onboarding Specialist and receives 24/7 support from our Customer Success team.


KloudLearn can help you get set up to deliver online training in no time. With KloudLearn’s QuickStart Guide, you can have your learning and training program up and running within a few hours.


KloudLearn has been specifically designed to overcome the challenge of creating engaging training courses. With this, you can quickly generate training courses by uploading your existing training material seamlessly. Simply upload your PowerPoint presentations, PDF, Word, Excel, and other related training documents, and KloudLearn will automatically create a training framework around your information. Of course, if you do need assistance, KloudLearn support is only an email away.

Security


KloudLearn is SOC2 certified, which has been provided after evaluating compliance for SOC2 requirements. Additionally, KloudLearn runs most of its infrastructure on Google Cloud. Also, we are provisioned with security infrastructure incorporating best practices of security like data encryption, automated vulnerability checks, access control, RBAC, and much more.

Click here to learn more.


Yes, KloudLearn LMS is fully GDPR compliant.


KloudLearn fully complies with information security standard requirements. KloudLearn LMS is built following security guidelines. KloudLearn has also engaged a third-party auditing company that has evaluated KloudLearn based on the SOC2 criteria, which have been outlined in paragraph 1.26 of the AICPA guide on reporting on Controls at a Service Organization Relevant to Data Integrity, Security, Privacy, or Confidentiality. These guidelines help protect the learning perimeter and client’s data against any cyber-attack or other vulnerabilities.

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